Contact Us


To activate your card:
Please call: (866) 845-6290

To report your card as lost or stolen, review account activity, or all other customer service inquiries:
Please call: (866) 845-6290

Or you may write to us

To dispute a transaction or other general correspondence:
BB&T Cardholder Services, Inc. P.O. Box 7235, Sioux Falls, SD 57117-7235

When contacting us please be prepared to provide your name & your account number.

Please help us help you by providing as much information as you can, a response will be sent within 10 working days of us receiving your inquiry.